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FAQs

  • Do Your Products Contain THC & CBD?

    Yes they do, but only within the legally allowed limit (0.005% THC and 0.0075% CBD). They also contain a lot of other lesser-known non-psychoactive cannabinoids, which is why using them results in such incredible outcomes for both people and animals – read some of our testimonials here.
  • Which Animals are hemp products Good For?

    Hemp does great things for pets like dogs, cats, birds, guinea pigs and rabbits. It’s also great for farm animals such as hens, chickens, cattle, horses, pigs, goats, sheep, donkeys and ponies! As far as we’re aware, no animals have an adverse reaction to Hemp Foods, and our testimonials section is full of beautiful stories from animal owners whose loved ones we've helped. Read them here.
  • Will hemp make my pet high?

    Absolutely not. The naturally occurring chemical in hemp which causes people and animals to get “high” is called THC. Our Hemp Seed Oil For Pets contains less than 0.005% THC, meaning that even if your pet drank gallons of it, they would remain sober as a judge! Learn more about the difference between hemp which gets you high and hemp which makes you healthy.
  • I’m not sure whether I should purchase Marley or Lola

    First up, try taking our quiz to determine which product is best for your furry friend based on what they are struggling with and what type of fluff-ball they are! At a glance: Marley Hemp Seed Oil for Optimal Health can be taken both bia ingestion and topically applied and is suited as a long-term everyday supplement to combat most common health problems in domestic pets. Lola Hemp Seed & Flax Oil for Immunity should only be taken via ingestion and is recommended as a short-term health boost supplement for pets that are really struggling with their health. Once your bottle is finished, time to swap over to our other bud, Marley!
  • Can my pet take this while on other medication?

    All of our hemp products are classes as 'hemp foods' meaning that they have nutritional value rather than medicinal value. With that said, if your pet has complicated health problems & prescriptions, this is a question for your vet - but feel free to contact us first by filling the form to your left to see if there is any additional information we can provide before you go to your vet, to make sure you have all the info you need.

Shipping & Returns

  • How much does your shipping cost?

    $10 standard shipping to all Australia.
    $15 express to all Australia.
    $20 express to all NZ.
    $25 standard to all other international.
  • Fulfilment Centre Despatch Times

    Orders received by 12pm will go out same day.
    Orders received after 4pm will go out next day.
  • tracking your order

    All orders will need to be ensured it's filled with the correct details. Tracking information will be sent to you after your order is placed. Please allow up to 48hrs until any information regarding your order's tracking is updated. To track your order, go to Australia Post's website and enter your tracking number.
  • COVID & Expected delivery times

    Due to COVID, orders are experiencing delays that are outside of our control. But as a guide, you can expect for most cities in Australia to receive your package within 3 - 4 business days. If your package is being delivered to regional areas, it may take a couple of days extra.
  • our postal service

    Australia post ensures all of our packages are being delivered safely to you and your furry buddy. If you're ever having any issues with your tracking link in your shipping email, please enter the tracking number straight to Australia Post's website for an accurate status of your order.
  • refunds & returns

    We will only approve refunds if your product has arrived damaged or caused adverse reactions. Returns may be accepted after a refund has been accepted. Please see our refunds policy for more info.

Contact

We sell direct to businesses in a number of countries. Please click here for wholesale enquiries.

Want to chat?

We like to make ourselves available for customer questions - because sometimes you just need to talk to a human!

Phone: 1300 402 420